Scrapping Paws

During our fantastic adventure into the virtual world, several topics came to our attention.  To clarify here is our information & policies.

ABOUT US-We are a small, 2 person home based business.  We make all of our die cuts in small quantities of 4, therefore the next time we make an item it may not match colors 100% to the last ones we made.  We try to use the same color scheme, but shades may differ.  Each and every die cut is hand glued, packaged and labeled by us.  There are NEVER ANY KITS sold.

SIZING-all of our die cuts are between 4 inches and 6 inches.  We can custom cut up to 12 inches by special request.

MATERIALS-we use ALL ACID FREE paper, glue, adhesive, and packaging.  Working with small parts, sometimes there is glue residue bleed over.  This can usually be removed with a glue eraser available at most craft stores.

BACK ORDERS-Since we make such small quantities it is likely we will have to make a few items on your order.  Rather than paying for extra shipping, we do not ship orders until they are complete.  We do our best to complete your order within 48 hours of receipt.

REFUNDS-Scrapping Paws does not do refunds.  We are glad to exchange any product you are not happy with for another product of equal value or re-make that product if it was damaged.  All exchange items are shipped after we receive the the damaged or unwanted items back.  Return postage is the customers responsibilty. 

SHIPPING-Some orders are shipped via standard mail envelope while others require a padded envelope or box.  As shipping cost vary by package we have designed our shipping rates to average out those costs. Please make sure you select the correct shipping for your quantity of items. If you choose to ship standard mail there is no tracking available.  We do ship international, but please be aware that it is costly.