Scrapping Paws

During our fantastic adventure into the virtual world, several topics came to our attention.  To clarify here is our information & policies.

ABOUT US-We are a small, 2 person home based business.  We make all of our die cuts in small quantities of 4, therefore the next time we make an item it may not match colors 100% to the last ones we made.  We try to use the same color scheme, but shades may differ.  Each and every die cut is hand glued, packaged and labeled by us.  There are NEVER ANY KITS sold.

SIZING-all of our die cuts are between 4 inches and 6 inches.  We can custom cut up to 12 inches by special request.

MATERIALS-we use ALL ACID FREE paper, glue, adhesive, and packaging.  Working with small parts, sometimes there is glue residue bleed over.  This can usually be removed with a glue eraser available at most craft stores.

BACK ORDERS-Since we make such small quantities it is likely we will have to make a few items on your order.  Rather than paying for extra shipping, we do not ship orders until they are complete.  We do our best to complete your order within 48 hours of receipt.

ITEMS BY REQUEST ONLY- This collection of items are those that we are no longer stock but can still make upon request. They are shipped with your regular order but due to the length of time it will take us to make them up, your order may take longer before we ship it.

REFUNDS- Scrapping Paws does not do refunds.  We are glad to exchange any product you are not happy with for another product of equal value or re-make that product if it was damaged.  All exchange items are shipped after we receive the the damaged or unwanted items back.  Return postage is the customers responsibility.

SHIPPING-Most orders are shipped via padded mail envelope via USPS. Tracking is an extra fee to us, but well worth it as postal services these days tend to take longer. Since we don't know what your package will cost until we go to mail it, we have averaged our cost to try and cover all possible costs. If you have a large order over 50 die cuts, we may have to ship it in a postal box. We do ship international, but please be aware that is costly, and international shipping option must be selected.